Payment Policy
At Aleg™, we are committed to providing a secure, reliable, and transparent payment experience.
Accepted Payment Methods
We accept major payment methods available at checkout, which may include:
• Credit and debit cards (Visa, Mastercard, American Express, etc.)
• Other secure payment providers offered via Shopify
Available payment options are clearly displayed at checkout.
Payment Security
All transactions are processed through secure and encrypted payment gateways.
Aleg™ does not store or have direct access to your full payment details. Payments are handled by trusted third-party providers that comply with recognized industry security standards.
Billing Information
Customers agree to provide accurate, complete, and current billing information, including:
• Full name
• Billing address
• Valid payment details
Providing incorrect or incomplete information may result in order delays or cancellation.
Payment Authorization
By placing an order, you authorize Aleg™ to charge your selected payment method for:
• Product price
• Applicable taxes (if any)
• Shipping fees (if applicable)
Order Confirmation
Payment is required at the time of purchase.
Orders are confirmed only once payment has been successfully processed. A confirmation email will be sent after payment approval.
Pricing & Currency
All prices are displayed at checkout.
Depending on your location, your bank or payment provider may apply:
• Currency conversion fees
• International transaction fees
These charges are determined by your provider and are outside Aleg™’s control.
Failed or Declined Payments
If a payment fails or is declined:
• The order will not be processed
• No products will be reserved
• You may retry using another payment method
Fraud Prevention
To maintain a secure shopping environment, Aleg™ reserves the right to:
• Review transactions
• Request additional verification
• Cancel orders suspected of fraudulent activity
Refunds
Refunds are issued strictly in accordance with our Refund & Return Policy.
Approved refunds are processed to the original payment method.
CONTACT INFORMATION
Support: 10 AM–8 PM/Monday-Friday
Business Name: Aleg
Phone Number: +49 531 121970
Business Mail: info@aleg.shop
Business Address: Celler Str. 30, 38114 Braunschweig, Germany.