Terms of service
Welcome to Aleg.shop. These Terms of Service govern your use of the Aleg website and your purchase of products from Aleg.
By accessing or using our website, you agree to these Terms and our applicable policies.
1. About Aleg
Aleg operates the online store available at Aleg.shop.
Business Name: Aleg
Address: Celler Str. 30, 38114 Braunschweig, Germany
Email: info@aleg.shop
Phone: +49 531 121970
Aleg uses Shopify to operate its online store.
2. Eligibility
By using our website or purchasing products, you confirm that you are legally capable of entering into a binding agreement under applicable law.
3. Products
We make reasonable efforts to ensure that product descriptions, images, sizes, colors, and other information are accurate.
However, colors may appear differently depending on your device or screen settings.
Product availability may change without notice.
4. Product Prices
Prices displayed on the website may change from time to time.
The price applicable to your order is the price displayed at the time your order is submitted, unless otherwise required by applicable law.
Any applicable taxes, shipping costs, or other charges will be displayed at checkout where required.
5. Orders
When you submit an order, you are requesting to purchase the selected products.
An order confirmation does not necessarily mean that the order has been accepted if payment or other necessary processing has not been completed.
We reserve the right to cancel an order where permitted by law, including where:
- A product is unavailable
- There is an obvious pricing or product-information error
- Payment cannot be authorized
- We reasonably suspect fraud or unauthorized activity
- The order violates applicable law or these Terms
If we cancel an order after payment has been received, we will arrange an appropriate refund.
6. Payment
Payment must be successfully completed using a payment method available at checkout.
You agree to provide accurate billing and payment information.
7. Shipping
Shipping is subject to our Shipping Policy.
Delivery estimates are provided for guidance and may be affected by circumstances outside our reasonable control.
8. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Nothing in these Terms limits statutory consumer rights.
9. Intellectual Property
All content on Aleg.shop, including text, graphics, logos, photographs, product information, design elements, and other materials, is owned by Aleg or its licensors unless otherwise stated.
You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission.
10. Prohibited Use
You agree not to use the website:
- For unlawful purposes
- To commit fraud
- To violate applicable laws
- To interfere with website security
- To introduce malicious code
- To impersonate another person
- To collect information about other users without authorization
- To infringe intellectual-property rights
11. Third-Party Services
Our website may use third-party services, including Shopify, payment providers, shipping providers, analytics services, and other technology providers.
Third-party services may have their own terms and privacy policies.
12. Website Availability
We try to keep Aleg.shop available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.
We may temporarily suspend or modify the website for maintenance, security, updates, or other business reasons.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
To the extent permitted by law, Aleg is not responsible for losses caused by events outside our reasonable control.
14. Statutory Rights
Nothing in these Terms affects mandatory rights granted to consumers under applicable German or European Union law.
15. Changes to These Terms
We may update these Terms when necessary.
The latest version will be published on this page with the applicable update date.
16. Governing Law
These Terms are governed by the laws applicable to Aleg's business and the applicable consumer-protection laws of the customer's place of residence where mandatory law provides otherwise.
Nothing in these Terms removes mandatory consumer rights.
17. Contact
Aleg
Celler Str. 30
38114 Braunschweig
Germany
Email: info@aleg.shop
Phone: +49 531 121970
Support Hours: Monday–Friday, 10:00 AM–8:00 PM